Customer Services Advisor
Full Job Posting
We are seeking a part time Customer service and reception assistant to join our team and help create a positive first impression for all students, visitors, parents and stakeholders.
As a key member of the customer service team you will play an essential part in maintaining a professional, efficient and friendly reception environment.
You will support the smooth running of our operational services while working closely with student trainees, providing on the job training, guidance and high quality customer service.
Main Responsibilities
include
Meet greet and welcome students and visitors.
Operate switchboard in a timely and professional manner.
Respond to internal and external enquiries efficiently and effectively.
Complete postal services.
Deliver accurate and timely administrative support across the service, maintaining a high standard of professionalism.
Maintain excellent customer service at all times.
Work with colleagues collaboratively, to meet deadlines.
Working Hours
are all year round 8am-1pm Monday -Friday.
Contract Type: Permanent | Contract: 20hrs/52weeks | Salary: £12.80 p/h | Location Status: Ullenwood | Interview Date: TBC | Closing Date: 28/09/2026
About National Star
UK disability charity providing specialist education, training, care and residential services for young people and adults.
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