Customer Service Representative

Key Responsibilities

• As a CSR, you will be responsible for providing exceptional customer service to our clients. The CSR would also be responsible for checking in/out patients and verifying insurance eligibility for a fast-paced center.
• · Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
• · Provides clerical support to assigned departments in the areas of patient registration.
• · Maintain accurate and detailed records of customer interactions and transactions.
• · Collaborate with internal teams to address customer needs and provide timely solutions.
• · Release of patient information and appointments scheduling, and
• · Data entry of client information into Electronic Health Records (EHR).