Customer Service Representative I
Role Overview
We are looking for a Bi-lingual Spanish speaking Customer Service Representative I.
The Representative I, Customer Service supports daily customer service operations, provides front-line support to customers by responding to inquiries, maintains accurate customer records, and assists with service-related requests.
This role serves as an important point of contact for customers, delivering professional service while helping ensure a positive customer experience and adherence to company policies and procedures.
Full Job Posting
Benefits:
- o Personal and Sick Paid Time Off.
- o 401k with a highly competitive match.
- o 11 Paid Holidays
- o Medical/Dental and Vision.
- o Group Life Insurance, HSA/FSA
- o Employee Assistance Program
- o Educational Assistance Program
- Internal Mapping: This role aligns to the internal job profile of Representative I, Customer Service within the Client Care job family.
- Training/Working Hours:
- o Training: Mon - Fri 8:00 am - 5:00 pm CST
- o Work Schedule would be within the following hours of operation: Monday - Friday 7:00 am – 7:00 pm CST
- Physical Requirements: • While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices.
- Job Pay Range
- $17.00- $20.00
- EEO/M/F/Vet/Disability
About DISA Global Solutions
Private workforce compliance and screening provider serving employers with background checks, drug testing, occupational health, and DOT compliance.
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