Customer Service Representative
Full Job Posting
Qualifications
- Grade 12 diploma or equivalent; College and/or University degree an asset
- A minimum of 2 years of experience with customer service or counter sales
- Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to identify customer needs, provide profitable solutions and close the sale
- Ability to learn and operate the applicable software system used to process orders
- Able to work in a fast-paced environment while handling multiple tasks
- Intermediate math skills
- Able to learn how to operate material handling equipment
- Previous experience with or knowledge of products sold at the Profit Centre
- Experience using Infor M3, Microsoft Teams, Word, Excel, and Outlook
About EMCO Corporation
National wholesale distributor of plumbing, HVAC, and industrial products.
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