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Customer Service Representative

S3V Vascular Technologies
Sharjah, UAE
Full-time
Mid-Senior
Onsite
Discovered Today
Customer serviceCustomer enquiry handlingEmail and chat supportCustomer record maintenanceEnglishComputer and smartphone use

Full Job Posting

Role overview

Remote Customer Service Representative opportunity for candidates across the United Arab Emirates.

The role is presented as suitable for people starting a career or changing industries; prior customer service experience is not required and training is provided.

Responsibilities

  • Respond to customer enquiries by email, chat, or other communication channels and provide accurate information for basic requests.
  • Follow up on customer concerns and help identify suitable solutions.
  • Maintain customer records and update relevant information.
  • Coordinate with team members to support daily operations and complete assigned tasks professionally and on time.

Requirements

  • Currently residing in the United Arab Emirates; basic English communication skills.
  • Comfortable using a computer, smartphone, and common online applications.
  • Good communication and interpersonal skills; patient, responsible, and willing to learn.
  • Able to follow instructions and work independently.
  • Previous customer service experience is not required.

Work arrangement

  • Remote working opportunity across the United Arab Emirates.

Employment options

  • Full-time and part-time options are available depending on business needs.

What the employer offers

  • Training and onboarding support, a friendly and collaborative working environment, and opportunities for long-term professional development.
  • Compensation is described as competitive and dependent on the role and working arrangement; no pay amount or cadence is stated.

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