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Customer Service Representative

S3V Vascular Technologies
Sharjah, UAE
Full-time
Mid-Senior
Onsite
Discovered 2 days ago
Customer serviceCustomer enquiry handlingCustomer problem solvingCustomer record maintenanceEmail and chat supportComputer, smartphone, and online applications

Full Job Posting

Role overview

Remote customer service opportunity for representatives based across the United Arab Emirates.

The role welcomes applicants starting their careers or changing industries; prior customer service experience is not required.

Training and ongoing guidance are provided.

Key responsibilities

  • Respond to customer enquiries by email, chat, or other communication channels.
  • Provide accurate information and assist with basic requests.
  • Follow up on concerns and help identify suitable solutions.
  • Maintain customer records and update relevant information.
  • Coordinate with team members to support daily operations.
  • Complete assigned tasks in a timely and professional manner.

Requirements

  • Currently reside in the United Arab Emirates.
  • Have basic English communication skills and confidence using a computer, smartphone, and common online applications.
  • Communicate effectively, act responsibly, remain patient, and be willing to learn.
  • Follow instructions and work independently.

What is offered

  • Remote working opportunities.
  • Full-time or part-time options depending on business needs; compensation is described as competitive but no amount or cadence is stated.
  • Training, onboarding support, a collaborative environment, and opportunities for long-term development.

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