Customer Service Representative/CALL CENTER
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Key skills for this role
About the Role
Provide information and assistance to customers, handle inquiries, verify documents, and promote safety while ensuring excellent customer service.
Key Skills for This Role
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Overview
Giving complete information to all walk in customers & telephonic inquiries regarding our procedures & services
Providing friendly consultation to assist customers to select training programs as per their eligible needs
Checking and verifying the required Documents.
Enter the details in company software for computerized registrations
Handling special requests proposed by customers
Navigate the customers to other departments ensuring a hassle free service
Promote occupational health and safety within the organization
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