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Customer Service Representative

Baxter
Remote, USA
Full-time
Junior · 2+ years experience
Remote
Discovered 5 days ago
CommunicationSalesforce

Full Job Posting

What You'll Bring

  • High school diploma or GED required, along with successful completion of new hire orientation and product training.
  • Flexibility to work weekends and holidays.
  • 2+ years of customer service experience preferred, with healthcare industry experience considered a plus.
  • Strong written, verbal, interpersonal, and technical communication skills, with the ability to communicate effectively with both internal and external customers.
  • Proficiency with Microsoft Office products and the ability to quickly adapt to new technologies and systems, including Genesys Cloud, JDE, Salesforce, and other applicable tools.
  • Strong analytical, organizational, and problem-solving abilities, with exceptional attention to detail and accuracy.
  • Ability to multitask effectively, manage competing priorities, and perform successfully in a fast-paced environment.
  • Professional, team-oriented individual contributor who works collaboratively with others; bilingual Spanish language skills are a plus.
  • We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $33,600-$46,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
  • Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
  • #LI-AJ1
  • US Benefits at Baxter (except for Puerto Rico)
  • This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
  • Equal Employment Opportunity
  • Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
  • Know Your Rights: Workplace Discrimination is Illegal
  • Reasonable Accommodations
  • Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
  • Recruitment Fraud Notice
  • Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Preferred Qualifications

  • 2+ years of customer service experience preferred, with healthcare industry experience considered a plus.
  • Professional, team-oriented individual contributor who works collaboratively with others; bilingual Spanish language skills are a plus.

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