Customer Service Representative- Banking
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Key skills for this role
About the Role
LanceSoft Middle East is hiring a Contact Centre Agent for a 3-4 month contract with a banking client in Dubai. You will handle customer inquiries, provide digital and mobile banking support, and resolve issues.
Key Skills for This Role
Full Job Posting
Overview
We have a new opportunity for "Contact Centre Agent" with our client.
If interested then please send me your updated CV to [email protected]
Location : Dubai
Duration : 3-4 months contract
Contact Centre And Customer Service Experience
Banking or Financial Services exposure (preferred)
Digital and Mobile Banking support knowledge
Call handling and objection management skills
Customer issue resolution and troubleshooting
Basic understanding of banking products and services
Technical Skills
Systems and application navigation
CRM and telephony platform experience
Digital channel and mobile app support
Basic troubleshooting and process guidance
Expected Benefits
Interested candidates send me your CV with below details.
Expected salary:
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