Customer Service Representative - Banking
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About the Role
LanceSoft Middle East is hiring a Contact Centre Agent for a 3-4 month contract in Dubai. The role requires customer service experience, preferably in banking or financial services, with skills in call handling, issue resolution, and digital banking support.
Key Skills for This Role
Full Job Posting
Overview
We have a new opportunity for "Contact Centre Agent" with our client.
If interested then please send me your updated CV to [email protected]
Location : Dubai
Duration : 3-4 months contract
Contact Centre And Customer Service Experience
Banking or Financial Services exposure (preferred)
Digital and Mobile Banking support knowledge
Call handling and objection management skills
Customer issue resolution and troubleshooting
Basic understanding of banking products and services
Technical Skills
Systems and application navigation
CRM and telephony platform experience
Digital channel and mobile app support
Basic troubleshooting and process guidance
Expected Benefits
Interested candidates send me your CV with below details.
Expected salary:
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