Customer Service Representative- Arabic (BANKING EXPERIENCE)
Role Overview
Customer Service Representative role requiring fluency in Arabic and English.
The role provides customer service, handles high-volume calls, resolves issues, and maintains customer records.
Key Skills for This Role
Full Job Posting
Role Overview
Customer Service Representative role requiring fluency in Arabic and English.
The role provides customer service, handles high-volume calls, resolves issues, and maintains customer records.
Responsibilities
- Make approximately 200 customer calls per day for follow-ups and service support.
- Handle customer inquiries and resolve issues professionally.
- Communicate clearly with customers in Arabic and English.
- Follow up on customer concerns and ensure proper resolution.
- Maintain accurate customer records and call details.
Requirements
- Fluency in Arabic and English is required.
- Banking experience is mandatory.
- Excellent communication and interpersonal skills are required.
- A customer-focused and professional attitude is required.
- Previous customer service or call center experience is preferred.
- Basic computer skills are required.
Compensation
- Pay is AED 3,000 to AED 3,500 per month.
Workplace
- Work location is in person in the UAE.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at BANK BY CHOICE
Assistant Team Lead-Remittance Background
, UAE
BANK BY CHOICE is seeking an Assistant Team Lead with remittance, exchange-house, or banking experience to support daily operations and team performance. The role includes monitoring staff and customer service, preparing
TeleSales / Customer Service Executive – Latin American
, UAE
BANK BY CHOICE is seeking a TeleSales and Customer Service Executive to serve Latin American customers through outbound calling, inquiry handling, follow-up, and lead conversion. Fluent Spanish and English, strong commun
HR & Admin Officer
, UAE
BANK BY CHOICE is seeking an HR and administrative professional with 1–2 years of UAE HR/Admin experience to support employee records, reporting, onboarding, recruitment coordination, and office administration. The role
HR Cum Admin (Good knowledge in Google sheet )
, UAE
BANK BY CHOICE is looking for an HR & Admin Executive to support employee records, HR reporting, payroll-related data, recruitment coordination, onboarding, and office administration. The role requires 1–2 years of UAE H
Retention Officer (Forex/Financial Markets)
, UAE
The employer is seeking an experienced Retention Officer with Forex or financial services experience to manage client relationships and increase engagement. The role involves client follow-up, account reviews, objection
Telesales Executive
, UAE
BANK BY CHOICE is seeking a Telesales Executive to generate and qualify leads, promote Forex and CFD trading services, and build client relationships. The role requires fluent English, strong communication skills, CRM kn
Assistant Team Lead-Remittance Background
, UAE
TeleSales / Customer Service Executive – Latin American
, UAE
HR & Admin Officer
, UAE
HR Cum Admin (Good knowledge in Google sheet )
, UAE
Retention Officer (Forex/Financial Markets)
, UAE
Telesales Executive
, UAE