Customer Service Representative
About This Role
We are currently seeking a Customer Service Representative to join our team in Abu Dhabi. The ideal candidate will be customer-focused, detail-oriented, and capable of handling inquiries efficiently while ensuring a high level of service quality.
KEY RESPONSIBILITIES:
- Handle customer inquiries through phone calls and other communication channels in a professional and courteous manner..
- Manage customer requests, complaints, and follow-ups to ensure timely and satisfactory resolutions
- Coordinate closely with delivery and internal teams to resolve customer queries efficiently.
- Maintain accurate records of customer interactions and service activities..
- Perform administrative duties, including data entry and documentation, as required.
REQUIREMNTS:
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications and data entry.
- Strong customer-service mindset with effective problem-solving abilities.
- Ability to multitask and work efficiently in a fast-paced environment
Job Types: Full-time, Permanent, Fresher
Work Location: In person
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