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Customer Service Rep CSC

Lincare
Oklahoma City, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

Job Responsibilities

  • Actively participates in the training of all Customer Service personnel, including new hires
  • Deletes, corrects, or re-enters patient orders as deemed necessary

Qualifications.

  • Successfully manage both inbound and outbound phone calls in a positive and professional manner
  • Read and analyze documents such as patient orders
  • Effectively communicate with health care professionals and patients
  • Carry out oral and written instructions
  • Enter patient and medical information using company software
  • Work both independently and as part of a team
  • Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment
  • Exceptional verbal and written communication, interpersonal, and active-listening skills, as well as the ability to prioritize issues and respond accordingly
  • Education and Experience:
  • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
  • Computer entry experience necessary

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