Inside Sales Rep - Remote
Key Skills for This Role
Full Job Posting
JOB FUNCTIONS
Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
Resolves customer concerns by providing appropriate information regarding products and services
Records customer information and maintains database by obtaining, entering, and verifying required data
Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
Completes and ensures accurate validation of insurance benefits
Provides customer followup as required
Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results
Education
High School Diploma or General Education Degree (GED) Required
Work Experience
Inside sales Required
Computer, data-entry Required
Knowledge, Skills, and Abilities
- Must have excellent telephone customer service
- Must be computer literate
- English -- oral and written
- Must be at least 18 years of age
- Medical industry knowledge beneficial
- Type at least 25-30 words per minute
- This position requires use of your own equipment The company does provide the hard phone Internet: High Speed (Minimum 50 mbps download /20 mbps upload) Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone 2 modem/router ports are required Processor: 1.6 GHz or greater Memory: Minimum of 8 GB RAM Browser: Chrome, Edge Operating System: Windows 11 (No Chromebooks, No Macs) Monitors: Dual monitors Headset and Webcam or internal camera: Wired, USB to be used during training/interviews Private HIPPA Compliant Workspace: must be in a non shared room of the residence
- The company does provide the hard phone
- Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
- Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone 2 modem/router ports are required
- 2 modem/router ports are required
- Processor: 1.6 GHz or greater
- Memory: Minimum of 8 GB RAM
- Browser: Chrome, Edge
- Operating System: Windows 11 (No Chromebooks, No Macs)
- Monitors: Dual monitors
- Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
- Private HIPPA Compliant Workspace: must be in a non shared room of the residence
Requirements
- Must have excellent telephone customer service
- Must be computer literate
- English -- oral and written
- Must be at least 18 years of age
- Medical industry knowledge beneficial
- Type at least 25-30 words per minute
- This position requires use of your own equipment The company does provide the hard phone Internet: High Speed (Minimum 50 mbps download /20 mbps upload) Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone 2 modem/router ports are required Processor: 1.6 GHz or greater Memory: Minimum of 8 GB RAM Browser: Chrome, Edge Operating System: Windows 11 (No Chromebooks, No Macs) Monitors: Dual monitors Headset and Webcam or internal camera: Wired, USB to be used during training/interviews Private HIPPA Compliant Workspace: must be in a non shared room of the residence
- The company does provide the hard phone
- Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
- Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone 2 modem/router ports are required
- 2 modem/router ports are required
- Processor: 1.6 GHz or greater
- Memory: Minimum of 8 GB RAM
- Browser: Chrome, Edge
- Operating System: Windows 11 (No Chromebooks, No Macs)
- Monitors: Dual monitors
- Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
- Private HIPPA Compliant Workspace: must be in a non shared room of the residence
About Lincare
Leading provider of respiratory therapy and home medical equipment.
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