Customer Service Intern

Overview

• At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
• You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
• A Day in the Life
• As an Intern, you will join the Customer Care & Order Operations team in Saudi Arabia and gain hands-on experience in managing customer orders and ensuring high service quality.
• You will support daily operations, interact with internal teams, and learn how to handle order processing in SAP systems.
• This internship will give you exposure to real business operations and help you build strong communication, problem-solving, and organizational skills.
• Internship details:
• Start date: 1st August 2026

• Location: Jeddah, Saudi Arabia

• Duration: 6 months
• Working hours: 40 hours per week
• Work model: hybrid (2 days per week in the office)
• Responsibilities may include the following and other duties may be assigned:
• Support processing of customer orders in SAP and ensure data accuracy
• Assist in monitoring order status and following up with internal stakeholders until delivery
• Help handle customer inquiries and provide timely updates on order progress
• Support coordination with logistics and warehouse teams for order fulfillment
• Assist in resolving basic order issues (blocks, delays, discrepancies) under supervision
• Maintain accurate records and support reporting activities related to order management

Required Knowledge and Skills

• Recently graduated or in the final year of studies in Supply Chain, Industrial Engineering or a related field
• Fluency in Arabic and English (minimum B2 upper-intermediate level) with strong communication skills
• Motivated and eager to learn
• Collaborative mindset and ability to work effectively within a team
• Would be a plus:
• Experience using SAP

Physical Job Requirements

Benefits & Compensation

About Medtronic