Customer Service & Cashier
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Key skills for this role
About the Role
Responsible for customer service, handling transactions, maintaining stock records, and ensuring compliance with health and safety regulations in a retail environment.
Key Skills for This Role
Full Job Posting
Location
- Grand Mills – Abu Dhabi
- What Will Your Day Look Like?
- The Customer Service/Cashier will be responsible for handling, verifying, and validating the entire process of external warehouse operations following Grand Mills policies.
- How Will You Make an Impact?
- Receive, inspect, and store animal feed products under company standards.
- Maintain accurate stock records and perform regular inventory checks.
- Handle inquiries from customers and the sales team; provide product information and assist with order placement.
- Process sales transactions and maintain accurate cash register records.
- Coordinate with primary warehouses to ensure timely stock replenishment.
- Ensure the store is clean, organized, and adequately stocked.
- Assist with loading/unloading goods and arranging deliveries when needed.
- Address and resolve customer complaints professionally and efficiently.
- Follow Good Warehouse Practices (GWP) to ensure proper handling and storage of products.
- Adhere to Health, Safety, and Environment (HSE) regulations to maintain a safe and compliant workplace.
- Prepare and submit daily sales and stock reports as required.
- Be flexible with working hours beyond the standard 10-hour shift; overtime will be compensated as applicable.
- Be available to work during public holidays, Ramadan hours, and both split and single shifts, based on business requirements.
- Actively participate in stock count activities (monthly, quarterly, and annual).
- Maintain a smart and professional appearance in the workplace.
- Demonstrate teamwork and a positive attitude; attend required training and meetings.
- Be willing to relocate once or twice a year as part of duty rotation between Agrivita Stores located in remote areas (AE & AIN, NE, and WR).
- What Would Make You Successful?
Minimum Qualifications
- Bachelor's degree/diploma in any.
Minimum Experience
- A minimum of 3–4 years of experience in storekeeping, retail, or customer service is required.
Functional Knowledge
- Excel
- MS Word
- MS Access
- Basic Accounting
- ERP
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