Customer Service Assistant - Part-time - Emirati Talent
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Purpose To assist in providing excellent customer service to clients by responding to inquiries, processing requests, and supporting daily branch operations in an efficient and professional manner.
Key Skills for This Role
Full Job Posting
Job Purpose
To assist in providing excellent customer service to clients by responding to inquiries, processing requests, and supporting daily branch operations in an efficient and professional manner.
Key Accountabilities
- Greet and assist customers with their banking needs in a courteous and professional way.
- Respond to customer inquiries via phone, email, or in person and direct them to the appropriate department if needed.
- Support the processing of account openings, deposits, withdrawals, and other routine banking transactions.
- Ensure customer information and documents are handled with confidentiality and accuracy.
- Assist in maintaining branch records, filing, and administrative documentation.
- Coordinate with other departments to resolve customer issues efficiently.
- Uphold the bank’s service standards and contribute to a positive customer experience.
Education
- High school diploma or equivalent (Bachelor’s degree in progress is an advantage).
Other Skills & Requirements
- Excellent spoken and written communication in English and Arabic.
- Good understanding of Microsoft Office (Word, Excel, Outlook).
- Ability to work in a fast-paced, customer-oriented environment.
- Professional appearance, positive attitude, and strong interpersonal skills.
- Punctual, reliable, and able to maintain confidentiality.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Commercial Bank International
Customer Service Representative - Emirati Talent
Sharjah Emirate, UAE
Main Responsibilities and Accountabilities: a) Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of
Graduate Officer - CAD - Emirati Talent
Sharjah Emirate, UAE
Job Purpose: The Graduate Officer – CAD will support the Bank’s credit administration, control, and monitoring functions to ensure lending activities are properly documented, compliant, and aligned with approved credit t
Graduate Officer - General Services - Emirati Talent
Sharjah Emirate, UAE
Job Purpose: The Graduate Officer – Facilities Management will support the efficient management of the Bank’s administrative and operational support functions. The role involves assisting in facilities management, vendor
Graduate Officer – Strategy & Transformation - Emirati Talent
Sharjah Emirate, UAE
Job Purpose: Support the Strategy & Transformation team in executing strategic initiatives, assisting with business transformation projects, and contributing to initiatives aimed at improving organizational performance,
Senior Officer - Customer Relations - Emirati Talent
Dubai, UAE
Job Purpose: Responsible for maintaining existing corporate borrowing relationships in terms of asset quality, growth of business and profitability. Main Responsibilities and Accountabilities: a) Ensure highest level of
Graduate Officer - Treasury - Emirati Talent
Sharjah Emirate, UAE
Job Purpose: The Graduate Officer – Treasury will support the Treasury team in managing the Bank’s liquidity, funding, and financial market activities. The role involves assisting in daily treasury operations, monitoring
Graduate Officer – Retail Banking Group - Emirati Talent
Dubai, UAE
Job Purpose: The Graduate Officer will support the Retail Banking team in delivering exceptional customer service, assist with daily banking operations, and contribute to initiatives aimed at enhancing the customer banki
Officer - Information Technology - Emirati Talent
Sharjah Emirate, UAE
Job Purpose: The Graduate Officer will support the IT team in maintaining and enhancing the Bank's technology infrastructure, assist with troubleshooting, and contribute to various projects aimed at optimizing IT service
Customer Service Representative - Emirati Talent
Sharjah Emirate, UAE
Graduate Officer - CAD - Emirati Talent
Sharjah Emirate, UAE
Graduate Officer - General Services - Emirati Talent
Sharjah Emirate, UAE
Graduate Officer – Strategy & Transformation - Emirati Talent
Sharjah Emirate, UAE
Senior Officer - Customer Relations - Emirati Talent
Dubai, UAE
Graduate Officer - Treasury - Emirati Talent
Sharjah Emirate, UAE
Graduate Officer – Retail Banking Group - Emirati Talent
Dubai, UAE
Officer - Information Technology - Emirati Talent
Sharjah Emirate, UAE