Customer Service Advisor
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Key skills for this role
About the Role
Seeking bilingual Customer Service Representatives to engage with clients, resolve issues, and enhance brand experiences while promoting personal and career growth.
Key Skills for This Role
Full Job Posting
Overview
We re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
We create epic career journeys that empower our people towards greater opportunities and brighter futures.
At Concentrix, you belong, you make a difference, and you succeed on your terms.
Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time.
We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.
Plus, at Concentrix there s real career and personal growth potential.
In fact, about 80% of our managers and leaders have been promoted from within!
That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.
What you will do
- in this role: .
- As a Customer Service Representative, you will:
- Review customer requests and expectations and respond to them according to their needs and situations
- Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
- Develop your tech skills and learn how to use software solutions that improve people s lives
- Champion better brand experiences for our customers and clients
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