Customer Service Administrator

Sonihull (NRG Marine), a subsidiary of Alfa Laval Group, is a market-leading provider of ultrasonic antifouling solutions.

With installations across thousands of vessels globally, we specialize in marine and industrial ultrasonic applications, enhancing operational efficiency and environmental compliance.

As part of our continued growth, we are seeking an Administrative Assistant with experience in marine or related technical service industries to support our service operations based in Abu Dhabi, UAE.

Diploma or degree in Office Administration or related field is preferred.

2–4 years of experience in a customer service, service coordination, or operations support role, ideally within the maritime or industrial services sector.

You are highly organized, customer-focused, and comfortable working in a fast-paced service environment.

You possess excellent verbal and written communication skills, including professional phone etiquette. confident in communicating with customers, service engineers, and internal stakeholders.

Proficiency in Microsoft Office is required, and experience with ERP or CRM systems is considered an advantage.

Adaptability and willingness to learn new tasks and take on additional responsibilities as needed.

You will be part of a globally respected organization that values innovation, sustainability, and operational excellence.

This role offers exposure to international service operations and opportunities for professional development within the Alfa Laval Group.

Submit your application by uploading your CV to our recruitment system.

Please note that, in compliance with GDPR, we cannot accept applications submitted via email.

We care about diversity, inclusion and equity in our recruitment processes.

We also believe behavioral traits can provide important insights into a candidate's fit to a role.

To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.