Inside Sales Engineer
Skills
About This Role
Overview
Responsible for Lead to Order process for enquiries pertinent to Spare Parts & Services
Proactively identify and capture upselling opportunities.
Investigate & identify the parts required and submit quotations.
Check parts availability and ensure correct pricing to provide quotation utilizing our ERP and associated systems.
Weekly monitoring of Open Quotes and communication with Customers and Sales team to win orders.
Order registration in ERP system and provide associated purchase orders to internal and external suppliers.
Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
Proactive looking for upselling opportunities.
Follow up on order fulfillment progress with Order Handling team.
Maintain customer, contact info and equipment information in Installed Base.
Support Sales team members with spare parts related information, as requiredbr> br>
Experience
1 to 5 years
Education
Any B.E.
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