Customer Relations Liaison

Education and/or Experience

• High School diploma required
• At least 2 years of related experience
• Must be at least 21 years of age or older at the time of hire.
• Demonstrated ability to build and maintain solid working relationships with internal and external customers.
• Learn and comply with all POV requirements applicable for the safe and complaint use of POVs.
• Participate in and successfully complete ongoing training and development to become and remain qualified to perform the essential job functions.
• Geographically located within the assigned territory.
• Certificates, Licenses, Registrations or Professional Designations
• Must Poses a Valid Driver’s License
• SKILLS, KNOWLEDGE AND ABILITIES
• Business Acumen
• Problem Solving/Analysis
• Communication Proficiency
• Personal Effectiveness/Credibility
• Computer Skills
• Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
• Language Skills
• English (reading, writing, verbal)
• Mathematical Skills
• Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data
• PHYSICAL DEMANDS
• While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). In addition:
• Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.
• Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.
• Employee continually engages in activities that require talking and hearing.
• This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
• The employee must be able to safely operate and possess and maintain a valid driver’s license, specific to vehicle operated in the conduct of this job.
• Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
• The position requires occasional lifting and/or moving items up of to 25 pounds frequently and occasionally up to 40lbs.
• The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• WORK ENVIRONMENT
• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. In addition:
• The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.
• The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high.
• There is moderate exposure to dust, fume, mists and odors.
• Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states.
• General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment.
• May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to.
• Will be required to wear various personal protective equipment consistent with the hazards encountered in this role.
• Teammate Benefits
• As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.
• Our benefits program includes:
• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs
• If you feel this opportunity could be the next step in your career, we encourage you to apply.
• Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
• Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
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