Customer Project Manager
Role Overview
The Project Manager owns delivery of bespoke technology solutions, coordinating customers, sales, engineering teams, and external partners.
The role begins with onboarding alongside internal teams on strategic initiatives and product development, then transitions to customer-facing solution delivery and long-term customer success.
Key Skills for This Role
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About Macnica
Macnica Americas is the North American division of Macnica Fuji Electronics Holdings and provides technology solutions, including semiconductor distribution and customized engineering support.
Role overview
The Project Manager owns delivery of bespoke technology solutions, coordinating customers, sales, engineering teams, and external partners.
The role begins with onboarding alongside internal teams on strategic initiatives and product development, then transitions to customer-facing solution delivery and long-term customer success.
Duties and responsibilities
- Manage customer-facing technology projects from kickoff through delivery and handoff.
- Coordinate activities among customers, engineering teams, product management, and partner organizations.
- Serve as the primary contact for project communication and status updates.
- Track schedules, milestones, risks, dependencies, and deliverables.
- Support implementation and deployment of custom technology solutions.
- Communicate customer requirements to internal teams; facilitate meetings and report progress.
- Identify and resolve obstacles, build customer and partner relationships, and support post-deployment adoption and satisfaction.
- Participate in continuous improvement and support internal projects and strategic initiatives.
Required skills and experience
- Experience managing technical or engineering-related projects.
- Strong organizational and communication skills, with the ability to work across teams and external partners.
- Familiarity with project management tools and methodologies.
- Bachelor's degree in Engineering, Computer Science, Business, Project Management, or a related field.
- 3–7 years of project management experience.
- Experience in technology, software, embedded systems, semiconductor, or engineering environments is preferred.
Compensation
- Annual compensation is CAD $82,400–$103,000; the final offer depends on skills, experience, qualifications, and alignment with the role.
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