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Customer Production Support Manager (Global Customer Service) - Plano, TX

Teradyne
Plano, USA
Manager · 8+ years experience
Onsite
Discovered 3 days ago

Full Job Posting

Nice to Have

  • Hands-on familiarity with ATE platforms such as UltraFLEX, UltraFLEXplus, Eagle, or other legacy Teradyne platforms. Experience with financial planning tools and workforce/capacity planning in a service organization. Prior experience in customer-facing service leadership roles or service-contract renewals. Familiarity with structured problem-solving methodologies, including 8D, root cause analysis, 5 Whys, and Six Sigma, as well as ticketing and workflow tools. This position is not eligible for visa sponsorship.

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