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Customer Production Support Manager (Global Customer Service) - Austin, TX

Teradyne
Austin, USA
Manager · 8+ years experience
Onsite
Discovered Today

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Nice to Have

  • Hands-on familiarity with ATE platforms such as UltraFLEX or UltraFLEXplus. Experience with financial planning tools and workforce/capacity planning in a service organization. Prior experience in customer-facing service leadership roles or service-contract renewals. Familiarity with structured problem-solving methodologies, including 8D, root cause analysis, 5 Whys, and Six Sigma, as well as ticketing and workflow tools. This position is not eligible for visa sponsorship.

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