Customer Delivery Architect
Role Overview
Join Cisco Customer Experience Professional Services, partnering with enterprise organizations across the region.
Lead solution architecture for customer engagements across Data Center, Security, and Enterprise Networking.
Key Skills for This Role
Full Job Posting
Location and travel
- Hybrid schedule with 2 days in the office; location may be Dubai or Doha.
- Travel is 20%.
Role overview
Join Cisco Customer Experience Professional Services, partnering with enterprise organizations across the region.
Lead solution architecture for customer engagements across Data Center, Security, and Enterprise Networking.
Role impact and responsibilities
- Translate strategic business priorities into scalable Data Center and Security architectural designs.
- Guide customer leaders and account teams on post-sales architecture strategy, solution adoption, and long-term value.
- Design secure multi-tenant overlay networks, BGP EVPN control planes, multi-site fabrics, VRF segmentation, and micro-segmentation policies.
- Lead and mentor cross-functional engineering teams, review deliverables, and ensure delivery quality.
- Embed Python, Ansible, and Terraform network automation into customer environments.
Minimum qualifications
- Bachelor’s degree in computer science, Electrical Engineering, or a related technical field, or equivalent practical experience.
- 10+ years of related network architecture and engineering experience.
- Active CCIE in Data Center, Security, Enterprise, or Routing & Switching, or equivalent demonstrated industry expertise.
- Architectural design and deployment experience with Data Center overlay networks, Enterprise Routing & Switching architectures, or Cisco Security solutions.
Preferred qualifications
- Experience designing hybrid environments with Cisco ACI and SDA or SD-WAN.
- Hands-on expertise with Cisco Secure Network Analytics (Stealthwatch) and Cisco Email Security Appliance (ESA).
- Track record leading multi-site data center migrations and establishing enterprise network segmentation frameworks.
- Experience integrating VXLAN EVPN networks with cloud platforms or SDN controllers.
- Experience mentoring engineering peers, leading customer technical design workshops, and authoring technical documentation.
- Experience developing and deploying network automation scripts using Python, Ansible, or Terraform.
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