Customer Delivery Architect
Role Overview
Join Cisco Customer Experience (CX) Professional Services, partnering with enterprise organizations across the region to design resilient, transformative technology architectures.
The team specializes in multi-domain Data Center, Security, and Enterprise Networking.
The role is hybrid with 2 days in the office, based in Dubai or Doha, with 20% travel.
Key Skills for This Role
Full Job Posting
Role Overview
Join Cisco Customer Experience (CX) Professional Services, partnering with enterprise organizations across the region to design resilient, transformative technology architectures.
The team specializes in multi-domain Data Center, Security, and Enterprise Networking.
The role is hybrid with 2 days in the office, based in Dubai or Doha, with 20% travel.
Your Impact
- Serve as the lead solution architect across complex customer engagements, translating strategic business priorities into scalable Data Center (VXLAN EVPN, Nexus) and Security (ISE, NGFW) architectural designs.
- Provide strategic technical guidance to customer leaders and account teams, steering post-sales architecture strategy to accelerate solution adoption and long-term value realization.
- Architect secure multi-tenant overlay networks, defining BGP EVPN control planes, multi-site fabrics, VRF segmentation, and micro-segmentation policies.
- Lead and mentor cross-functional engineering teams, reviewing technical deliverables, ensuring delivery quality, and embedding network automation using Python, Ansible, and Terraform into customer environments.
Minimum Qualifications
- Bachelor's degree in computer science, Electrical Engineering, or a related technical field (or equivalent practical experience) with 10+ years of related network architecture and engineering experience.
- Active Cisco Certified Internetwork Expert (CCIE) certification in Data Center, Security, Enterprise, or Routing & Switching (or equivalent demonstrated industry expertise).
- Demonstrated architectural experience designing and deploying Data Center overlay networks (VXLAN EVPN, Nexus) OR Enterprise Routing & Switching architectures (BGP, OSPF, Multicast, DCI, SD-WAN, or SDA) OR Cisco Security solutions (such as Cisco ISE or Next-Generation Firewalls / FTD / ASA).
Preferred Qualifications
- Experience designing hybrid environments using Cisco Application Centric Infrastructure (ACI) and Software-Defined Access (SDA / SD-WAN).
- Hands-on expertise with Cisco Secure Network Analytics (Stealthwatch) and Cisco Email Security Appliance (ESA).
- Proven track record leading multi-site data center migrations and establishing enterprise network segmentation frameworks.
- Experience integrating VXLAN EVPN networks with cloud-based platforms or SDN controllers.
- Strong background mentoring engineering peers, leading customer technical design workshops, and authoring technical documentation.
- Demonstrated experience developing and deploying network automation scripts using Python, Ansible, or Terraform.
Location and Travel
- Hybrid role with 2 days in the office, based in Dubai or Doha.
- Travel requirement of 20%.
About Cisco
Cisco connects and protects organizations across the physical and digital worlds, providing security, visibility, and insights across the digital footprint.
Cisco emphasizes collaboration, continuous learning, and a global network of experts.
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