Customer Care Representative

About This Role

Purunity is a customer-centric company, growing with the purpose of contributing to the sustainability of our planet through better water and air care.

We believe health is life and life is at best when the quality of its essentials such as water and air is improved. Hopefully, in a short while, we envision expanding the Purunity community to each and every corner in the UAE, so that everyone can enjoy improving their quality of life with the ultimate form of drinking water, indoor air and shower experience.

At Purunity, we are continually looking for talented people who can perform and thrive in a fast-paced, creative workplace. We would like to extend a warm welcome to a Customer Service Representative at Purunity.

Responsibilities

• Handling incoming enquiries through phone, whatsapp and email
• Managing current customer's accounts
• Arranging maintenance and technical services for clients
• Coordinating with sales and technical department

Skills & Competencies

• Excellent communication skills
• Strong negotiation and interpersonal capabilities
• Positive and can-do attitude
• Self-motivated and comfortable working with little to no direction
• Adaptable to technology/software
• Capable of networking and building professional relationships with potential clients
• Must be able to prioritize and plan work activities as to use time efficiently
• Collaborative mindset and a team player

Requirements

• Proven work experience in call center or customer service
• Arabic speaking candidates preferred with fluency in English.
• Bachelor’s degree in business or a related field

Perks & Benefits

At Purunity, we highly believe that our people are our biggest asset, and our culture is our strongest factor.

The benefits you can expect at Purunity includes:

• Competitive salary package
• Performance-based bonus
• Medical insurance coverage
• Career development

Where your career can go at Purunity is only limited by your enthusiasm, passion, and creativity. We significantly promote career development activities and offer a variety of chances for professional and personal experiences thanks to our diversified workforce.

Purunity is an equal opportunity employer

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED4,500.00 per month

Application Question(s):

• Are you able to join immediately?

Language:

• Arabic (Required)

Location:

• Dubai (Required)

Work Location: In person