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brassring

Customer Advisor

Boots
London, GBR
Part-time
Entry
Onsite
GBP 13.02-15.1 hourly / hour
Discovered 2 weeks ago

Full Job Posting

Job Description

Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.

Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms

Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

You will be provided with award winning training accredited by the Institute of Customer Service

Full training is provided for this role, and we are looking for people who:

Excel in a varied environment, working at pace

Communicate and listen effectively

Enjoy working as part of a team, promoting a collaborative team dynamic

Know that the little things make the biggest difference for customer interactions

Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

Experience providing customer care and delivering great customer service, but this is not essential.

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

Flexible benefits scheme

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Business area

Retail

Function

Store Colleagues

Keywords

Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant

Hours per week

20

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Hours per week

8 to 16 hours per week, 16 to 24 hours per week

Latitude,longitude 1

51.513631457,-0.096161695

Airport

No

Company

UK Stores

Division

16 - United Kingdom

Region

7 - London

Area

167 - City and East End

Store

1156 - LONDON ONE NEW CHANGE SC

Please select the required shift pattern for Fridays

Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)

Please select the required shift pattern for Saturdays

Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)

Please select the required shift pattern for Sundays

Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)

Requirements

  • Full training is provided for this role, and we are looking for people who:
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • Experience providing customer care and delivering great customer service, but this is not essential.

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