Customer Advisor
Role Overview
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London.
The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.
Full Job Posting
Job Description
Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
You will be provided with award winning training accredited by the Institute of Customer Service
Full training is provided for this role, and we are looking for people who:
Excel in a varied environment, working at pace
Communicate and listen effectively
Enjoy working as part of a team, promoting a collaborative team dynamic
Know that the little things make the biggest difference for customer interactions
Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
Experience providing customer care and delivering great customer service, but this is not essential.
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and £100 gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through our Employee Assistance Programme.
Business area
Retail
Function
Store Colleagues
Keywords
Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant
Hours per week
12
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Hours per week
8 to 16 hours per week
Latitude,longitude 1
52.590029271,-0.283914192
Airport
No
Company
UK Stores
Division
16 - United Kingdom
Region
6 - Midlands and East Anglia
Area
154 - South Lincs and East Cambs
Store
6524 - PETERBOROUGH
Please select the required shift pattern for Fridays
Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Saturdays
Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Sundays
Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)
Requirements
- Full training is provided for this role, and we are looking for people who:
- Excel in a varied environment, working at pace
- Communicate and listen effectively
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
- Experience providing customer care and delivering great customer service, but this is not essential.
About Boots
Verified company details for this employer are not available yet.
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