Customer Acquisition Manager – Growth & Enablement
Key Skills for This Role
Full Job Posting
Qualifications
- Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
- 10+ years of progressive experience in global events, experiential marketing, executive programs, strategic account marketing, or a related discipline.
- Demonstrated ownership of complex, high-touch, multi-stakeholder programs across regions, including large six and seven-figure event budgets.
- Strong program-management discipline, with the ability to manage multiple concurrent workstreams, critical paths, approvals, and dependencies without losing strategic context.
- Experience leading agencies, vendors, and matrixed teams, with clear standards for quality, accountability, and financial stewardship.
- Executive presence and exceptional written and verbal communication skills; able to influence senior leaders, resolve ambiguity, and make sound decisions under time pressure.
- Working knowledge of contracting, procurement, compliance, purchase orders, registration, hospitality, venue operations, and event risk management.
- Experience leading integrated field sales enablement and event activation programs for partner, alliance, or joint technology offerings.
- Demonstrated success driving customer registration, executive meetings, account engagement, and structured sales follow-up for strategic events.
- Proven ability to translate complex partner and product capabilities into actionable sales plays while coordinating effectively across field sales, BDR/SDR, product, partner, and marketing teams.
- Ability to travel domestically and internationally and support global time zones during critical planning and execution periods.
- Bachelor's degree or equivalent practical experience.
Key Responsibilities
- Portfolio strategy and prioritization. Own the integrated global roadmap for near-term and long-range strategic events, including executive summits, industry conferences, ancillary programs, and sports hospitality. Prioritize investments based on pursuit importance, customer value, timing, feasibility, and available resources.
- Experience and customer-journey design. Develop the event strategy and full customer journey for each program, including audience, objectives, agenda, venue, hospitality, activities, transportation, executive moments, and local-market details that make the experience relevant and memorable.
- End-to-end program operations. Lead briefs, workback plans, budgets, registration, agencies, venues, vendors, food and beverage, transportation, guest communications, production, staffing, risk management, and on-site delivery across multiple concurrent programs.
- Executive, content, and speaker alignment. Partner with pursuit leaders, account teams, subject-matter experts, and executive offices to identify the right speakers and executive participants early; shape cohesive messaging; and ensure speakers are prepared for the customer and context.
- Global governance and regional execution. Create repeatable standards, templates, decision rights, and escalation paths while enabling local adaptation. Build strong in-region support, especially in APAC, for venue sourcing, vendors, transportation, cultural considerations, contracting, compliance, and purchase orders.
- Cross-functional leadership. Serve as the primary point of coordination across field marketing, sports marketing, sales, partner marketing, regional marketing, agencies, and executive stakeholders. Clarify ownership, maintain visible event progress in event management system (DISCO), and keep dependencies and decisions moving.
- Financial, compliance, and procurement management. Own program forecasts and budget controls; support executive and CEO-office approvals where required; manage contracts, purchase orders, compliance submissions, and partner co-investment or MDF processes; and surface risks early.
- Agency and vendor leadership. Select, brief, and manage agencies and specialized vendors; set service standards and deliverables; negotiate scope and value; and hold partners accountable for quality, timing, cost, and brand experience.
- Measurement and optimization. Define success measures for attendance, customer engagement, executive participation, account progression, experience quality, and operational performance. Conduct post-event reviews and use insights to improve future programs.
- Team and capability building. Design the strategic events operating model, identify resource gaps, and lead or build a small dedicated team over time. Coach matrixed contributors and create a high-accountability, calm, customer-first execution culture.
- Lead field sales enablement for partner offerings by developing clear value propositions, customer use cases, sales plays, talk tracks, and account-specific engagement strategies that help sellers position joint solutions effectively.
- Drive the full pre-event sales activation motion, including target-account selection, BDR/SDR outreach, customer registration, executive and seller meeting recruitment, agenda development, and coordination of partner and product participation.
- Align field sales, BDR/SDR, partner, product, and marketing teams on event goals, priority opportunities, meeting preparation, and post-event follow-up, measuring impact through attendance, meetings held, seller engagement, pipeline creation, and opportunity acceleration.
Preferred Qualifications
- Experience in enterprise technology, cloud, AI infrastructure, strategic partnerships, and complex B2B customer environments.
- Experience designing executive-level customer experiences tied to strategic pursuits or account progression, rather than stand-alone brand events.
- Direct experience executing in APAC and EMEA, with strong cultural fluency and an established network of regional agencies or vendors.
- Experience with premium sports, entertainment, or cultural hospitality and with sponsorship or ancillary-event activation.
- People leadership experience and success building a new operating model, function, or center of excellence.
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