Custodial Supervisor

Summary of Position

Role and Responsibilities

• Ensures that the custodial team completes work at assigned contract sites within established deadlines and scope of work
• Fulfills all custodial duties to ensure daily completion of the scope of work.
• Achieves daily service goals and contractual compliance through active supervision, hands-on audits and inspections at assigned worksites.
• Assists management in developing policies, processes, and workflow procedures for the custodial team.
• Communicates effectively and professionally, both verbally and in writing, with building managers and employees.
• Reports custodian operational issues to leadership as necessary.
• Addresses and resolves employee performance and quality control issues.
• Executes continuous improvement strategies, work practices, procedures and quality control plans for assigned worksites.
• Maintains processes and procedures ensuring the safety of our employees.
• Reports safety hazards and ensures the custodial team adheres to safety procedures.
• Coaches, trains, mentors, and provides support to all custodial team members.
• Manages time and attendance entry and edits, payroll hours worked to budget and achieves metrics.
• Submits supply orders and manages custodial supply inventory levels at assigned worksites.
• Maintains and reports all equipment and fleet requirements including maintenance and repairs.
• Adheres to established departmental dress code.
• Adheres to assigned work schedule
• Delivers exceptional customer service.
• Represents the organization in the community in a positive manner.
• Other duties as assigned.

Supervisory Responsibility

• This position has supervisory responsibilities over custodial team members.

Required Skills & Qualifications

• High School Diploma or equivalent
• 1 year supervisory experience.
• 2 years experience in commercial custodial services.
• Bilingual in Spanish and/or American Sign Language preferred.
• Experience with disabled or disadvantaged populations.
• Knowledge of methods, materials, and equipment used in custodial work, including safety practices.
• Valid driver’s license with approved driving record, liability insurance, vehicle in good working condition to travel for work related business.
• Approved background check per site requirements.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 50 pounds at times.
• Must be able to stand, bend and twist for eight hours.

Leadership Competencies