CRM & Power Platform Data Engineer
Role Overview
The Department of Finance is hiring a CRM and Power Platform Data Engineer for its Customer Engagement and Collaboration Technology Unit.
The role supports Dynamics CRM and Power Platform data integrations and applications for customer-facing and internal business needs.
The position reports to the Senior Director of Customer Engagement and Collaboration Technology.
Key Skills for This Role
Full Job Posting
Role Overview
The Department of Finance is hiring a CRM and Power Platform Data Engineer for its Customer Engagement and Collaboration Technology Unit.
The role supports Dynamics CRM and Power Platform data integrations and applications for customer-facing and internal business needs.
The position reports to the Senior Director of Customer Engagement and Collaboration Technology.
Responsibilities
- Gather requirements, design, develop, implement, and support secure data applications and integration solutions.
- Build CRM and Power Platform integrations and applications that address business challenges and support customer service and revenue objectives.
- Develop reusable enterprise data interfaces and applications and build proofs of concept for complex situations.
- Work within application lifecycle management processes across Dynamics CRM and Power Platform environments.
- Maintain Dynamics data exchanges, SharePoint integrations, error notifications, wellness checks, and reconciliation processes.
- Monitor data connections and applications, resolve integration issues, and coordinate with vendors on data problems.
- Document solutions, create SSRS reports, administer workflow plug-ins, and provide backup IT support as assigned.
Minimum Qualifications
- Meet the Computer Systems Manager civil service qualification through an applicable education and experience pathway.
- Possess at least a four-year high school diploma or equivalent.
- Have at least three years of progressively responsible IT experience under the applicable qualification pathway.
- Required experience may include applications development, systems development, networking, database administration, data processing, or user services.
- The applicable pathway requires administrative, managerial, executive, or supervisory IT experience.
Preferred Skills
- Microsoft Dynamics CRM Online, KingswaySoft, Azure integration solutions, Dataverse, Power Platform, and SQL experience are preferred.
- Experience with data migration, integration solutions, data mapping, ETL analysis, and data transformations is preferred.
- Experience with Azure SQL, Blob Storage, Cosmos DB, Azure DevOps, agile delivery, and test automation is preferred.
- Experience designing pilots, prototypes, or proofs of concept is preferred.
- MCPD and Azure certifications are highly desirable.
Workplace
- The position is based in Manhattan and may be eligible for remote work up to two days per week under the applicable remote work program.
Compensation
- The listed salary range is $125,000 to $131,000 per year.
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