CRM Administrator

Role overview

Key responsibilities

• Administer, maintain, and configure the CRM system for real estate workflows.
• Manage user accounts, permissions, and access to protect data privacy and security.
• Import and cleanse client and lead data and ensure data integrity.
• Create and maintain dashboards, reports, and analytics for lead pipeline, conversion rates, and engagement metrics.
• Collaborate with sales, marketing, and operations teams on lead management, automated processes, and workflow optimization.
• Train and support internal users on CRM best practices and features.
• Assist with integrations between the CRM and ERP, marketing automation, or property management systems.

Qualifications

• Bachelor’s degree in Business Administration, IT, Computer Science, or a related field.
• 2–3+ years of experience as a CRM Administrator or in a similar role.
• Proficiency in one or more CRM platforms, including Salesforce, HubSpot, Microsoft Dynamics, Zoho, or Odoo.
• Strong data management skills, including imports, cleansing, and data integrity.
• Strong analytical abilities and attention to detail.
• Strong communication skills, including training users and documenting processes.
• Ability to work independently and collaborate across departments.
• Real estate experience is a plus.

Language

• Arabic is required.

Employment

• Full-time position.

Work location

• Work is in person.