Coxswain

qualia is seeking an experienced and service-focused Coxswain to deliver exceptional marine experiences for guests of Hamilton Island’s world-renowned luxury resort. From private vessel charters and personalised transfers to day trips and sunset cruises through the spectacular Whitsundays, you'll combine expert vessel handling with the intuitive and personalised service synonymous with qualia.

Deliver private marine experiences for guests of our luxury qualia resort

Spend your days cruising the spectacular Whitsunday waterways

Enjoy staff perks including gym access and dining discounts

Operate vessels for private qualia guest charters and experiences

Deliver personalised day trips, sunset cruises and marine transfers

Provide knowledgeable guidance throughout the Whitsunday waterways

Tailor marine experiences to individual guest needs and preferences

Conduct professional safety briefings before every departure

Ensure guest safety, comfort and enjoyment throughout each experience

Complete vessel setup, pre-start and pre-departure safety checks

Assist guests with boarding and disembarking safely and professionally

Clean, detail and prepare vessels to qualia presentation standards

Follow vessel Safety Management Systems and operational procedures

Maintain accurate operational, maintenance and safety records

Communicate closely with qualia Front Office and Activities teams

Support Marina and broader Marine Operations when required

Maintain compliance with WHS, NSCV and relevant maritime requirements

You are an experienced marine professional who combines confident vessel handling with exceptional guest service. You understand that luxury service is about anticipating individual needs, adapting the experience and creating genuine connections. With extensive knowledge of marine environments and a strong safety focus, you'll help create unforgettable Whitsunday experiences for qualia guests.

Coxswain Grade 1 NC (Essential)

Driver Licence with the ability to drive on Queensland roads (Essential)

Provide First Aid qualification (Essential)

Provide Cardiopulmonary Resuscitation qualification (Essential)

Provide Advanced Resuscitation and Oxygen Therapy qualification (Essential)

Responsible Service of Alcohol Certificate (Essential)

Strong vessel handling and marine safety knowledge

Exceptional communication and personalised customer service skills

Professional presentation and attention to detail

Confidence engaging with guests in a premium hospitality environment

Strong knowledge of marine safety and operational procedures

Marine Radio Operator qualification (Desirable)

Previous marine tourism or charter experience (Desirable)

Previous vessel repair and maintenance experience (Desirable)

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.