Courtesy Clerk
Full Job Posting
$14.00 - $14.42 PER HOUR
GENERAL PURPOSE:
The purpose of this position is to provide exceptional customer service to all Harmons’ customers. This person will be bagging groceries, assisting customers with ice and rock salt, assisting customers out to their vehicles and loading their groceries into their cars, handling “go backs” for the front end, performing basic custodial duties, and cleaning check stands.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Follows established departmental and store policies and procedures
Ensures customers’ groceries are bagged as efficiently as possible and according to each customer’s individual needs
Responsible for cleaning check stands and stocking them with paper, plastic, and reusable bags
Ensures the store is cleaned daily and meets the company standards for appearance
Delivers excellent customer service to all customers
Performs general custodial duties throughout the store including cleaning restrooms, spills, shelves, displays, and employee areas
Handles “go backs” for the front end
Assist customers out of the store and loads groceries into the customers vehicles
Retrieves carts from outside
Assists customers with ice, rock salt, and propane
Gathers carts from outside and bring them into the store
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Assists as needed to ensure the success of the store as a whole
MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned .
NATURE OF WORK CONTACTS:
Consistent and daily interaction with store associates
Consistent and daily interaction with customers
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills, and abilities
- Any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
- Basic math skills
- Understanding of proper bagging technique
- Must enjoy working with and handling grocery products
- Should have a passion for customer service
- Ability to interpret policies and procedures
- Excellent organization and planning skills
- Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and diverse groups of people
- Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
- Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
- Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
- Ability to work weekends, evenings, and holidays
- PHYSICAL/SENSORY DEMANDS:
- The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 40 pounds from location to location.
- We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.
Requirements
- Any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
- Basic math skills
- Understanding of proper bagging technique
- Must enjoy working with and handling grocery products
- Should have a passion for customer service
- Ability to interpret policies and procedures
- Excellent organization and planning skills
- Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and diverse groups of people
- Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
- Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
- Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
- Ability to work weekends, evenings, and holidays
- PHYSICAL/SENSORY DEMANDS:
- The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 40 pounds from location to location.
- We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.
About Harmons
Family-owned Utah supermarket chain serving local shoppers through grocery stores, pharmacies, fuel stops, and online ordering.
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