Counter Sales Associate
Key Skills for This Role
Full Job Posting
Hiring for the following location(s):
- Ocala, FL, USA
Objective
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a sales-oriented setting.
Duties and Responsibilities
- Collaborate effectively with internal teams, outside sales representatives, vendors, and contractors.
- Enter customer orders and assist customers in selecting products by asking targeted questions and actively listening to understand their needs.
- Recommend alternative or substitute products based on availability and customer requirements.
- Research and source products using multiple tools to meet customer specifications.
- Respond promptly to customer inquiries regarding product information, pricing, quotes, and pickup or delivery timelines.
- Proactively communicate with customers regarding order status, delays, or potential issues.
- Assist in resolving customer service and relationship concerns with both dealers and end users.
- Complete the full sales order process while identifying opportunities to upsell related or complementary items.
- Manage showroom merchandising, including product organization and restocking to ensure an appealing and well-maintained sales floor.
- Comply with all safety policies and procedures related to job duties.
- Perform additional duties as assigned.
Required Qualifications
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Proven success in sales and providing excellent customer service.
- Strong interpersonal skills including sales, problem solving and customer service.
- Ability to work independently but meet assigned goals and objectives in designated time frames.
- Ability to multitask and work in a fast-paced environment.
- A willingness to learn and grow with our Company.
- Knowledge of Microsoft Office products.
- Proven commitment to customer service and a safe work environment
Preferred Qualifications
- Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
- Experience in a wholesale HVAC equipment supply house preferred.
- Bachelor’s or Associate’s Degree preferred.
- Bilingual (Spanish) preferred
Work Schedule
- Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
Status
Full-Time
Company
Gemaire Distributors, LLC
About Gemaire Distributors
HVAC/R equipment, parts, and supplies wholesaler serving licensed contractors
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Gemaire Distributors
Credit Analyst
Deerfield Beach, USA
Gemaire Distributors seeks a Credit Analyst to assess customer creditworthiness, manage receivables, and support timely collections while balancing risk with revenue growth. The role requires credit or financial analysis
Product Manager-Parts & Supplies
Deerfield Beach, USA
The Parts & Supplies Product Manager will manage the HVAC product portfolio, vendor relationships, and sales strategy to grow the business. The role requires 5+ years of HVAC industry experience, a bachelor’s degree, and
Credit Analyst
Deerfield Beach, USA
Credit Analyst
Deerfield Beach, USA
Product Manager-Parts & Supplies
Deerfield Beach, USA
AP Analyst II
Deerfield Beach, USA
Product Manager-Parts & Supplies
Deerfield Beach, USA
Commercial BDM
Houston, USA
Branch Administrator
Pompano Beach, USA
Retention Specialist
Riviera Beach, USA