Corporate Account Manager

Responsibilities

• Strategic Account Ownership
• Lead the health, retention and growth of a small number of Node4’s largest accounts, owning the account P&L, the relationship and the long-term strategy
• Build and maintain multi-year account plans for every account in the portfolio, with clear ownership of client outcomes
• Safeguard and renew existing managed services and infrastructure revenue, ensuring strong renewals and continued client value
• Act as the voice of the client internally, ensuring Node4 remains aligned to the client’s agenda
• Revenue Growth & Wallet Share
• Deliver revenue, growth and margin targets across the account portfolio
• Grow wallet share by cross-selling, up-selling and originating new whitespace within existing accounts
• Renew and expand the managed services base, hitting net revenue retention and growth targets
• Build and maintain a qualified expansion pipeline in each account
• Microsoft-Led Transformation
• Shape and close transformational opportunities across AI business processes, Data, Dynamics Business Applications, Azure, modern work and security
• Build the board-level business case for AI transformation, data, cloud strategy, modern work and security
• Expand clients from infrastructure and networking services into managed and transformational engagements
• Co-sell with Microsoft and key vendor partners, leveraging the Microsoft ecosystem to accelerate growth
• Client Relationships & Commercial Orchestration
• Develop trusted C-suite relationships and operate as a senior advisor rather than a supplier
• Influence technical, commercial and delivery teams to build compelling business cases
• Forecast accurately and maintain disciplined pipeline and account governance
• Lead commercial innovation and deal structuring on complex, multi-service opportunities
• What will you bring?
• 8+ years in a senior sales / account management role in a digital consultancy, system integrator or IT MSP, selling outcome-based solutions to mid-market and enterprise clients
• 3+ years in a strategic account management / director role, retaining and growing large, complex accounts and owning long-term client relationships
• Track record of growing revenue in existing accounts, renewing a managed services (network and infrastructure) base while cross- and up-selling transformational services
• Experience shaping and selling Microsoft transformational services (Data and AI, Azure, modern work and security services) and co-selling within the Microsoft ecosystem
• Commercial acumen - building board-level business cases, deal structuring, and navigating CRM (e.g. HubSpot / MS CRM); MEDDICC-style qualification
• Trusted-advisor mindset: relationship-led, growth-focused, curious, and able to respectfully challenge client thinking and collaborate across internal teams
• Honours degree in a business or technical discipline
• What can we offer you?
• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
• Why join Node4?
• Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.
• Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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