Copier Service Technician

At DEX Imaging, we’re not just in the business of copiers and printers, we’re in the business of making office life smoother, faster, and a whole lot less frustrating.

We’re looking for a Field Service Technician who is part problem-solver, part tech expert, and an all-around customer service hero. If you enjoy working with your hands, troubleshooting mechanical and technical issues, and helping customers get back up and running, we want to meet you.

Experience servicing office technology equipment, particularly Konica Minolta, HP, Sharp, or Canon products is highly valued. However, we also recognize that great technicians come from many different industries. Whether you already have copier experience or come from automotive repair, appliance repair, cable installation, HVAC, electronics, IT, or another mechanical or technical background, we are open to training the right person with strong troubleshooting skills and a willingness to learn.

Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices

Perform preventive maintenance and complete routine service calls

Install, configure, and test equipment at customer locations

Provide excellent customer service and technical support during onsite visits

Maintain accurate service records and communicate repair updates clearly

Manage assigned territory and service schedule efficiently

Work independently while remaining connected to a supportive service team

Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures

Mechanical aptitude and strong troubleshooting ability

Customer service and communication skills

Ability to work independently and manage time effectively

Basic computer and networking knowledge

Positive attitude and willingness to learn new equipment and technology

Valid driver’s license and reliable transportation

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment are preferred but not required. Candidates with transferable technical skills from other industries are strongly encouraged to apply.

Copier, printer, or multifunction device repair

Konica Minolta, HP, Sharp, Canon, or other office equipment brands

Manufacturer training or industry technical certifications

Automotive technician work

Appliance repair

Cable or satellite installation

HVAC, electrical, or electronics work

IT, computers, or networking support

Military technical experience

At DEX Imaging, we invest in our people and promote from within. You’ll join a fast-paced environment where no two days are the same and where your mechanical, technical, and customer service skills can develop into a long-term career.

Competitive pay plus incentives

Comprehensive benefits package

Paid training and ongoing professional development

Mileage reimbursement and travel compensation

Career advancement opportunities

Supportive team culture

Company-provided tools and technology

DEX Imaging is one of the nation’s leading independent providers of office technology solutions, document management, and managed print services. We help businesses operate more efficiently through industry-leading technology, service, and support.

Whether you are an experienced office technology technician or a skilled problem-solver looking to bring your abilities into a growing industry, we encourage you to apply.

If you enjoy solving problems, working independently, helping customers, and expanding your technical skills, we’d love to hear from you.

The preceding job description has been designed to indicate the general nature of the work performed, the level of knowledge and skills typically required, and the usual working conditions of this position