Coordinator

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide wholistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.

101 Street Apartments is a Community Residential Facility (CRF) funded by the Correctional Service of Canada (CSC) and operated by enCompass Community Safety Agency. The CRF works with high risk adults who were assigned male at birth, with various psychiatric disorders and physical disabilities, who are on release in the community, under the authority of Parole Board Canada. Our goal is to assist and support clients in their transition from incarceration to community living. Shift Workers are an important part of the multidisciplinary treatment team and contributes knowledge, expertise, and experience to the successful treatment of a high-risk, high need client base.

The Coordinator will oversee the evening operations of 101 st Apartments, including client care, case management, and staff supervision. They will assist the team in the onsite delivery of services in a multi-disciplinary team environment, and support the overall risk management of higher-acuity clients released from the justice system. Risk management will be in partnership with CSC with the overall goals of client, staff, and community safety. The Coordinator will also support the Team Lead in program and policy implementation, and in the monitoring of operational and evaluative aspects of the program.

Review and approve monthly time balances and semimonthly payroll for staff

Complete monthly staff schedule

Ensure accurate record keeping and databases

Participate in after-hours on-call rotation schedule as required

Ensure expenditures are made within the limits of the established program budgets

Maintain timely expense reporting and documentation of same

Support the delivery of client services in compliance with program, funder and Agency policies

Support risk management including client and staff safety, confidentiality, duty of care, and mandatory reporting according to relevant legislation

Communicate pertinent information and updates to front-line staff in a timely manner

Support effective recruitment, retention, and termination of program staff

Provide day-to-day supervision to assigned staff including constructive feedback and development opportunities

Communicate updates to front-line staff in a timely manner

Ensure core training for staff is maintained and identify supplemental training opportunities

Support the embedment of agency and division-level philosophy into program service delivery

Participate in Leadership Team meetings and activities

Provide guidance to ensure a positive culture by assisting and supporting colleagues as needed

Support the education of stakeholders, the general public, the community and others, as applicable, about the program

Remain current with philosophical shifts within the community of practice

Assist with the development and implementation of Agency strategic direction through the contribution of innovative ideas, concepts and goals

Build and maintain positive relationships with actual and potential partners, collaborators, neighbours, the community and project funding representatives

Assist Agency leadership to maintain accurate program-level logic models, data collection tools (including client/stakeholder feedback) and databases

Ensure data entry is completed accurately and within required timelines

This position is Monday-Friday, 40 hours per week, day and evening shifts. Hours can be flexible depending on program needs.

The position requires frequent standing, walking up and down stairs, and occasional lifting.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.