Caseworker

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.

Youth Housing First is part of the Housing division of enCompass Community Safety Agency (" the

Agency") and supports youth between the ages of 16-24 who are experiencing housing instability to obtain and maintain safe, secure and sustainable housing. The Youth Housing First Case Worker provides community-based outreach and individualized case management support using the Critical Time Intervention model. The successful candidate will work collaboratively with youth to identify and secure suitable market housing, develop individualized goals, navigate community systems, access resources, and build the skills and supports necessary to maintain housing stability.

This position involves working independently in the community and building relationships with youth, landlords, community agencies, and other service providers. The successful candidate must be comfortable working with youth experiencing complex barriers, including homelessness, mental health concerns, substance use, involvement with the justice system, family conflict, and other challenges impacting housing stability.

Completion of accurate written daily documentation (Database entries, contact notes, incident reports)

Completion of referral and intake documentation

Manage monthly expenses and petty cash claims

Maintain accurate and timely data collection, data entry and completing of any program assessments and surveys as directed

Submit invoices and cheque requests within expected timelines

Deliver services in accordance with unit and agency policies and procedures

Ensure youth are aware of and understand program rules and respond accordingly

Follow working alone protocols as per program policy

Communicate pertinent information to supervisor and other staff as necessary

Liaise with guardians, program partners and other professionals

Maintain positive relationships with community members (neighbors, visitors, landlords etc.) and report significant challenges/incidents to supervisor immediately

Liaise with other members of the Youth Housing First Project on a weekly basis

Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations

Practice agency mission, vision, values and guiding principles

Maintain positive, professional working relationships with colleagues

Participate in program staff meetings

Participate in agency staff meetings and on agency committees as appropriate

Degree in a related human services field

Certification in Suicide Intervention and Crisis Intervention Prevention

Experience entering information into a database

Monday Through Friday 8:30-430pm

Location - Community Outreach and Transition Place

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.