Controls and Governance Consultant

Controls and Governance Consultant

About NeoStats Analytics

About the Job

• Controls & Oversight

• Serve as the internal point of accountability for governance within the cards team, ensuring adherence to agreed standards and procedures.
• Review partner and vendor reports, validating compliance with regulatory, contractual, and operational

Requirements

• Mandatory: English / Arabic is mandatory
• Monitor contractual timelines, flagging expired or soon-to-expire agreements and escalating for timely renewal or closure.
• Oversee telesales scripts and operations to confirm accuracy of cardholder communications and consistency with product documentation.
• Ensure customer-facing channels (e.g., websites, applications) present accurate, consistent, and up-to-date information across card products and offers. Documentation & Process Integrity
• Review and maintain Standard Operating Procedures (SOPs) for card business functions to ensure relevance, accuracy, and timely updates.
• Audit marketing and product collateral to prevent obsolete or conflicting content across digital and print touchpoints.
• Provide a detailed eye on contracts, agreements, and business cases before they are escalated for leadership review. Stakeholder Engagement & Support
• Directly support the Head of Cards in day-to-day governance and oversight, acting as a trusted control point for critical documents and processes.
• Collaborate with product managers, operations teams, telesales, and external vendors to align practices with contractual and compliance requirements.
• Persuasively influence internal and external stakeholders to drive corrective actions, enforce accuracy, and close identified gaps.
• Exceptional attention to detail with a structured and methodical approach.
• Proven ability to review and interpret contracts, partner agreements, and reports.
• Excellent communication and stakeholder management skills—able to persuade, influence, and follow through until closure.
• Proactive and persistent personality, with the ability to balance control responsibilities while maintaining strong working relationships.
• Comfortable working within card product teams and supporting senior leadership directly.

Mandatory Skills

• Strong governance, compliance, and documentation management experience, preferably within financial services or payment products.
• Relevant: 8-10 Years of relevant experience
• What we offer:
• Competitive Salary and Benefits
• Opportunity to be part of a fast-paced and growing startup. Grow your career with the company.
• Ownership – You will own your initiative and be given specific responsibilities.
• Continuous coaching & mentoring – You will have the opportunity to interact and work closely with other senior data scientists and AI experts across the globe.
• Dynamic and respectful work environment – we truly value you.