Control Tower Specialist
Skills
About This Role
Overview
- To act as pivot between Order fulfilment and customer for achieving timely deliveries.
- Responsible for arrangement of trucks, in-transit troubleshooting and POD retrievals from transporters and internal teams
- Receive order delivery instructions from fulfilment Team
- Create daily dispatch Plan and arrangement of trucking in view of date and time, relevant temperature modes and other special handling requests
- Continuous coordination with transporters for timely arrival of trucks at loading warehouses and delivery at customer sites
- Track and maintain master delivery sheet for all trucking and order related data updates and status
- Retrieve POD from driver/transporter and Maintain POD status in Master delivery sheet
- Support and troubleshoot for in-transit delivery issues by coordinating with drivers, sales representatives and other delivery representatives
- Report and investigate delivery related incidents and prepare RCA
- Coordinate with sales, customer service and fulfilment team for RMA and demo activities, for retrieval and movement of stock/equipment from customer site
- Join our winning team today.
- Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.
- We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
- For more information, visit www.danaher.com.
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