Oracle Supply Chain Analytics & Control Tower Consultant
Skills
About This Role
Processes Covered
- End-to-End Visibility; Exception Management; Design SC Control Tower; Decision Support; Supply Chain Analytics; Local Content Analytics
• Oracle Fusion Modules Covered
- IBPX; S&OP; Demand Planning; Supply Planning; GOP; Command Center; WMS; OTM; Inventory; OTBI/OAC/FAW
- Responsibilities:
- User Support and Functional Triage
- Provide day-to-day onsite user support including concern identification, issue clarification, impact assessment, data validation, and functional triage.
- Log and track incidents, service requests, and enhancements through Client s-approved ITSM tools and coordinate resolution with AMS teams.
- Demand Intake and Requirements Management
- Conduct requirement workshops and prepare BRDs, FSDs, user stories, acceptance criteria, and process documentation.
- Ensure alignment with fit-to-standard principles and traceability through testing and signoff.
- Continuous Improvement and Process Mining
- Perform process mining and transactional and business performance analysis to identify efficiency drivers, bottlenecks, deviations, and improvement opportunities.
- Maintain an improvement backlog and support execution of approved initiatives.
- KPI Monitoring and Dashboards
- Define and monitor functional and operational KPIs.
- Design and maintain dashboards using OTBI, BI Publisher, OAC, FAW, or Power BI as applicable and provide actionable insights.
- ERP Capability Maturity and Roadmap Execution
- Assess ERP capability maturity across functional domains and prepare improvement roadmaps aligned to business priorities.
- Support execution and value realization tracking.
- Adoption and Engagement Support
- Assess user adoption and engagement; identify gaps and implement adoption improvement plans including communications, enablement, and targeted training support.
• Special Projects Support
- Support functional execution of special ERP initiatives as assigned, including rollout readiness, stabilization, analytics programs, control towers and compliance-driven changes.
- UAT Coordination and Quality Support
- Coordinate and support UAT activities including planning, script preparation, defect triage, retesting, and business signoff.
- RCA and Operational Governance
- Participate in RCAs for major or recurring issues and ensure corrective and preventive actions are tracked and implemented.
- Value Realization
- Discover, Prioritize, Enable and Monitor Value Realization for the assigned Oracle modules and processes with structured analysis and stakeholder alignment.
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