Control Tower Executive
Role Overview
Own day-to-day performance management and control tower operations for the E-Pump network.
Identify issues promptly, conduct detailed root cause analysis, and drive closure through stakeholder management and a regular performance cadence.
Work with the Network Operations Team.
Key Skills for This Role
Full Job Posting
Role overview
Own day-to-day performance management and control tower operations for the E-Pump network.
Identify issues promptly, conduct detailed root cause analysis, and drive closure through stakeholder management and a regular performance cadence.
Work with the Network Operations Team.
Key responsibilities
- Track operational and network performance metrics and proactively identify gaps.
- Conduct root cause analysis for performance deviations and drive corrective actions to closure.
- Establish and run regular performance reviews, dashboards, and action-oriented operating cadences.
- Coordinate with Business, Operations, Expansion, Asset, Power, and other teams to resolve issues and improve performance.
- Identify critical issues, escalate appropriately, and ensure timely resolution with clear ownership.
- Build performance dashboards and provide actionable insights to leadership.
Ideal candidate
- 3–5 years of experience in operations, business analytics, control tower, project management, or performance management.
- B.Tech/B.E. preferred.
- Strong analytical and problem-solving skills, including the ability to perform detailed root cause analysis.
- Excellent stakeholder management and communication skills.
- Strong ownership, execution orientation, and ability to drive performance through a structured operating cadence.
Success measures
Performance improvement, root cause analysis quality and closure, issue resolution turnaround time, action closure rate, cadence adherence, and stakeholder responsiveness.
About Exponent Energy
Exponent is building an energy stack for commercial EVs in India, with battery and charging technology designed for rapid charging and high-utilization vehicles.
The company describes its platform as serving commercial vehicles ranging from three-wheelers to intercity buses.
About Exponent Energy
Indian private technology startup developing rapid-charging batteries, chargers, and charging infrastructure for electric vehicles.
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