Contracts and Claims Manager

About This Role

Together, we make the difference. We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes advanced baggage and cargo handling systems, digital logistics software, and a full range of maintenance and support services. Our clients include some of the world’s most renowned airports and airlines.

Join our dynamic Legal and Compliance team as a Contracts and Claims Manager, based in Dubai, UAE. This role offers the opportunity to work on high-impact projects across the region, with flexibility to travel and support operations in KSA when required.

What are my responsibilities?

• Review and analyze contract terms and conditions with customers and main subcontractors.
• Identify contractual risks, opportunities, potential claims, and obligations.
• Support project teams in understanding, interpreting, and applying contractual provisions.
• Safeguard the company’s contractual entitlements through timely notifications and proper documentation.
• Manage all claim-related activities, including correspondence, substantiation, and negotiation within the project scope.
• Promote awareness of claim strategies and their operational implementation among project stakeholders.
• Formulate and prepare incoming and outgoing claims in coordination with relevant project team members.
• Maintain an up-to-date register of all claims, events, and contract documentation.
• Support the procurement department in drafting and reviewing contractual documents.
• Assist in reviewing tender documents and contracts to identify key terms, obligations, and potential risks.
• Prepare clarifications and queries to clients during the tender stage.

What do I need to qualify for the role?

• Bachelor’s degree in Engineering (any field) or a Commercial degree — ideally with specialization in Business Law, LLM, or similar.
• Minimum of 5 years’ experience in EPC projects within the Middle East region.
• Solid understanding of contract structures, terms and conditions, and related legal implications.
• Proven familiarity with FIDIC and other standard contract forms.
• Experience in delay analysis and time extension claims.
• Proficient in MS Word, Excel, and PowerPoint.
• Working knowledge of project planning and scheduling concepts.
• Strong written and verbal communication skills.
• Analytical mindset with excellent attention to detail.
• Effective team player with collaborative approach.