Contract & Sales Support Analyst

Role overview

Contract and sales support

• Draft, review, execute, and maintain client data agreements, amendments, and subscriber applications.
• Manage CRM and billing workflows for onboarding, service entitlement, and invoicing.
• Support Sales and Account Managers with quotes, agreement inquiries, and pipeline deals.
• Resolve billing discrepancies and maintain accurate client, pricing, product, and renewal records.

Compliance and governance

• Monitor client usage, redistribution, and subscriber deployments against signed agreements and market data guidelines.
• Review client declarations, self-audit forms, and vendor statements for non-compliance or unmetered redistribution.
• Work with clients on remediation, corrective addendums, and back-billing calculations.
• Support internal governance reviews and external compliance audits with contract and billing histories, reconciliations, and settlement calculations.

Analytics and process improvement

• Analyze data feeds, access logs, and vendor reporting metrics to detect unexpected usage and undeclared redistribution.
• Build analytical models using Excel, Power BI, or SQL to identify reporting trends, revenue leakage, and fee schedule effectiveness.
• Monitor industry trends, licensing practices, and technical delivery methods such as cloud access and APIs.
• Review workflows and recommend automated controls, documentation improvements, and risk mitigation.

Required qualifications

• Bachelor's degree in Business Administration, Finance, Data Analytics, or a related discipline.
• At least 3 years in contract administration, sales operations, client compliance, or market data licensing; related financial services or fintech experience is preferred.
• Strong knowledge of commercial agreements, licensing terms, and contract management workflows.
• High proficiency in Excel, including VLOOKUP/XLOOKUP, Pivot Tables, and advanced formulas.
• Working knowledge of Salesforce or similar enterprise CRM and billing systems such as Workday or DataBP.
• Strong accuracy in document drafting and numeric reconciliation, plus clear written and verbal communication.

Preferred qualifications

• Familiarity with capital markets, real-time equity or derivative data feeds, non-display usage, and vendor redistribution models.
• SQL, Power BI, Tableau, or QuickSight experience; FISD Financial Information Associate certification is an asset.
• Experience with contract automation tools such as DocuSign CLM or market data reporting platforms.

Salary

• Salary range is CAD $65,000–$75,000 per year.

Work style

• The employer describes a cloud-first, hybrid workstyle.

Employee offering

• The posting highlights flexibility, time off, wellness, and professional growth.