Contract & Sales Support Analyst

Role overview

Contract and sales support

• Draft, review, execute, and maintain client data agreements, amendments, and subscriber applications in accordance with company policy and legal guidelines.
• Manage CRM and billing workflows for onboarding, service entitlement, and invoicing; support quotes, client inquiries, and sales pipeline activity.
• Investigate billing discrepancies and entitlement adjustments, and maintain accurate agreement, pricing, product, and renewal records.

Compliance and governance

• Check client usage, redistribution, and subscriber deployments against signed market data agreements and guidelines.
• Review client declarations, self-audit forms, and vendor reports; address non-compliant use through corrective addendums and back-billing calculations.
• Advise on licensing guidelines, non-display usage policies, and redistribution terms.

Analytics and audit support

• Analyze data feeds, access logs, and vendor reporting to detect unusual usage and undeclared redistribution.
• Use Excel, Power BI, or SQL to analyze client reporting, potential revenue leakage, and fee schedule effectiveness.
• Compile contract, billing, and entitlement records for audits; reconcile findings and support settlements and remediation.
• Review workflows and recommend automated controls, documentation improvements, and risk mitigation.

Must-have qualifications

• Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related discipline.
• At least three years of relevant experience in contract administration, sales operations, client compliance, or market data licensing; related financial services, fintech, or exchange data experience is preferred.
• Strong knowledge of commercial agreements, licensing terms, and contract workflows.
• High Excel proficiency, including VLOOKUP/XLOOKUP, Pivot Tables, and advanced formulas.
• Working knowledge of enterprise CRM and billing systems, such as Salesforce, Workday, or DataBP.
• Strong accuracy in drafting, reconciliation, and compliance, with excellent written and verbal communication.

Preferred qualifications

• Capital markets, real-time equity or derivative data feeds, non-display usage, and vendor redistribution familiarity are nice to have.
• SQL, Power BI, Tableau, or Quicksight experience for large datasets and automated compliance reporting is a plus.
• FISD Financial Information Associate certification is an asset; contract automation or market data reporting platform experience is also a plus.

Core competencies

• The role calls for integrity, sound judgment, commercial acumen, problem-solving, critical thinking, and cross-functional relationship-building.

Salary

• Salary range is CAD 65,000–75,000 per year; the offer may vary based on relevant knowledge, skills, and experience.

Workplace

• The company describes its workstyle as hybrid and cloud-first.