Contract Manager

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project

Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities

End-to-end management of Responsive repairs across a range of occupied homes

Line management of four supervisors, including performance reviews, one-to-ones, and daily briefings

Oversight of KPIs, reporting, and service delivery standards

Handling client queries and managing resident complaints effectively

Supporting and engaging operatives and branch teams to achieve high-quality outcomes

Experience in Managing a contract within the social housing sector

Experience in Responsive repairs

Experience in Budget management

Experience in performance reporting

Experience in People Management

Ability to provide evidence of contract performance and efficiency

Workable technical knowledge of social housing repairs and maintenance

Full valid UK driving license

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.