Contract Logistics Operations Manager

Role overview

Responsibilities

• Lead operations to meet productivity, service, quality, safety, and profitability objectives.
• Set goals and performance expectations through operational meetings and communications.
• Develop labor plans and staffing strategies for business requirements.
• Oversee receiving, shipping, inventory accuracy, and material handling procedures.
• Improve facility and equipment utilization and operational efficiency.
• Promote Lean principles, safety, and operational excellence.
• Monitor performance, quality, and safety metrics and take corrective action.
• Train, coach, mentor, and develop employees.
• Partner with Quality and QSHE teams on regulatory, customer, and company compliance.
• Support strategic initiatives and operational priorities.

Qualifications

• 7+ years in contract logistics, 3PL, warehouse, or distribution center operations.
• 5+ years of leadership in a high-volume, fast-paced operation.
• Experience managing frontline workforces of 50+ employees.
• Knowledge of warehouse operations, inventory management, WMS platforms, material handling equipment, and operational processes.
• Knowledge of occupational health and safety legislation and workplace safety practices.
• Experience with continuous improvement approaches such as Lean, Six Sigma, TPS, ISO, or GxP environments.
• Strong leadership, coaching, problem-solving, and decision-making skills.
• Advanced Microsoft Office proficiency, including Excel.

Workplace

• Onsite role, indicated by the posting's onsite designation.

Compensation

• Salary range is $90,000–$115,000; no pay cadence is stated.
• Total rewards package includes health and dental benefits, retirement savings, and tuition reimbursement.

Recruitment information