Content Integrator

Dubai, United Arab Emirates

Key Areas of Responsibility

• Performs inspections of both video and audio files in order to assure adherence to company specifications, reporting of any anomalies so that the files can be classified for re-do and rejection
• Performs any quality issues of the video and audio files that are not matching to specifications
• Inputs data into the Media Lab Equipment e.g. Digital Content Management System (DCMS), in the form of metadata (synopses and images), as well as linking assets
• Adhere to the processes and standards by filling out the proper QA/QC checklist/router as per airline specifications, as maybe needed for the completion of tasks or reporting/audit purpose
• Performs rack validation as needed, by following the Grid specifications for what should be displayed on the Passenger Graphical User Interface (PAX GUI) and verifies anomalies to determine fixes
• Assists team leadership with troubleshooting efforts, and, in the absence of a Lead, perform Peer Reviews when necessary
• Utilizes Media Lab Equipment to duplicate contents on the hard-drives to ship out to the Airlines/Maintenance Teams and ensure traceability of hard-drives (to and fro media office).
• Operates various software tools to enable content integration e.g. Manzanita Stream Analyzer, Beyond Compare, VLC Player, MD5 Checksum tool, etc
• Anticipate potential issues pertaining to specification during the integration process
• Ensure Media Lab Equipment is in good working condition

Other Requirements

• Comfortable working with digital files and related software systems
• Good written and verbal communication skills
• Possesses attention to details and adaptable to changes
• Customer interface/liason is expected to be minimal, however, the Content Integrator will be intrinsically tied to the Media Manager and Content Service Provide for any account assigned
• Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language
• Associates Degree in related field, or a High School Diploma/General Education Development (GED) Diploma with at least 2 years of experience with IFE systems or an equivalent business, or an equivalent combination of education and experience
• Familiarity with SAP, Primavera tools
• Possesses proficient written and verbal communication skills
• Ability to effectively present information and respond to questions from various stakeholders
• Able to build and establish foundation in any account assigned for employee commitment to change
• Prior experience juggling multiple projects at one time

Preferred Qualifications

• Prior experience working in a digital environment, moving files between various folders and systems, and a general comfort level with the basics of computer science
• Familiarity with SAP, Primavera, Version One and JIRA a plus
• Prior experience working in a collaborative, team-oriented environment
• At Thales we provide CAREERS and not only jobs.
• With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.
• Together we believe that embracing flexibility is a smarter way of working.
• Great journeys start here, apply now!